We're confident you'll love your Tovala Smart Oven, but just in case you're not completely happy with your experience, you're free to return it for any reason within 180 days of your purchase.
Use it as much as your heart desires
Once you have your Smart Oven, take your time getting to know it. Enjoy some Tovala Meals, cook your own food, and figure out if the Tovala is right for you.
Returns are free and easy
If you decide the Tovala isn't right for you, all you'll do is pack yours it in its original packaging and send it back to us using a prepaid shipping label. No packaging? We'll ship you some.
What is the return process?
Just email firstname.lastname@example.org and ask for a refund. We'll send you a return shipping label, and if necessary, packaging. Then you'll either schedule a package pickup with FedEx or drop it off at one of their shipping centers.
Do I need to keep the original packaging?
If you think there's a good chance you'll be returning the Tovala, we'd appreciate if you kept the packaging. If you've discarded it, no worries. We can always send you some more.
What does the warranty cover?
We have complete confidence in the quality of the Tovala Smart Oven, so our two-year warranty covers manufacturer's defects in materials and workmanship of the Tovala Smart Oven. If your Tovala has any issues due to a defect, we'll exchange it at no cost.